We are committed to providing a seamless shopping experience, which includes prompt shipping and a straightforward return policy. Our Shipping & Return Policy outlines the terms and conditions associated with shipping and returns to ensure you are fully informed.
Shipping Information
We offer a variety of shipping options to cater to your needs. Once your order is processed, you will receive a confirmation email with tracking information. Our standard processing time is 1-3 business days, while shipping times vary based on your location and the selected shipping method.
- Domestic Shipping: Typically takes 3-7 business days.
- International Shipping: May take 7-21 business days, depending on the destination and customs processing.
Please note that shipping times may vary during holidays or due to unforeseen circumstances. We strive to keep you updated on any delays and provide tracking details as soon as your order is dispatched.
Return Policy
We want you to be completely satisfied with your purchase. If you need to return an item, please review the following guidelines:
- You have 30 days from the date of delivery to initiate a return.
- Items must be in their original condition, unused, and in the original packaging.
- To initiate a return, contact our customer service team to obtain a Return Merchandise Authorization (RMA) number.
Refund Process
Once we receive the returned item and verify its condition, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to reflect in your account.
Exclusions
Certain items, such as clearance products or customized orders, may not be eligible for return. Please check the product details before making a purchase.
Customer Support
If you have any questions about shipping or returns, our customer service team is here to assist you. Please don’t hesitate to reach out for help.